are valid or were valid on 15 March 2021;
b) Currently residing within the borders of the Republic of South Africa;
c) Above the age of 18 and below the age of 60;
d) Unemployed;
e) Not receiving any social grant in respect of himself or herself;
f) Not receiving an unemployment insurance benefit and does not qualify to receive an
unemployment insurance benefit;
g) Not receiving a stipend from the National Student Financial Aid Scheme and other
financial aid;
h) Not receiving any other government COVID-19 response support;
i) Not a resident in a government funded or subsidized institution.

• There will be NO AUTOMATIC QUALIFICATION – all applications must satisfy the criteria and will be subjected to the entire validation process
• This means that any change to the financial circumstances of the applicant may result in the grant not being approved for subsequent months, or approved for some months but not all.

• People’s circumstances may have changed over time;
• In order to confirm clients’ personal details, assess their income and financial status;
• Applicants need to accept the declaration and consent, which has been strengthened to comply with the Protection of Personal Information Act (POPIA) which came to effect on 21 July 2023;
• In order to access or to have the application reconsidered for the Social Relief of Distress Grant, an applicant must grant consent for SASSA to verify his or her identity, residency, income or social security benefits with any other institution deemed necessary by SASSA

• Personal bank account
• SAPO
• Cash Send

•  Care givers who are not receiving any grant on their own behalf will also be eligible to apply
• All care givers (all the child grants – CSG, CDG and FCG) can apply. They have to apply through the same channels, as with any other applicant.
• Care givers who also receive an adult grant (Old Age or Disability) will not qualify for this grant, as the state already supports them financially
• Care givers who receive grants under the system generated numbers can apply using the “7777” number – the system will accept these numbers and we will then validate against Socpen to ensure that they are current care givers
• If approved –that is if the only income they have is the child grant, then the R350 will be paid directly into the account in which they receive their child grant

• The declined application will only be reconsidered upon a request from the client
• An application has to be lodged on the website within 30 days of the outcome being available.
•  It is therefore really important that applicants check their status, which is updated on the website as soon as a decision is made.
• An appeal must be lodged for every month that the grant is declined.

• Grants which have been approved remain uncollected from the Post Office, all applicants who have not received or claimed their grants to urgently contact SASSA, as they will only have until 31 August 2023 to make enquiries in respect of the previous grant from May 2021 to April 2023.
• Any applicant whose application was approved but not paid because the applicant could not be traced or the applicant did not contact SASSA to update his or her personal details, shall forfeit the money to the State after 31 August 2023

1. If we say all payments not collected by the 31 August 2023 will be forfeited:
 All unclaimed payments at SAPO will be forfeited if not collected
1.1 Does it mean that all outstanding payments will be made by 31 August 2023? Payments including:
1.2 Outstanding payment will be made past 31 August for the approved client with bank details
a) Referred applications wherein the beneficiaries have sent their updated information to referred@sassa.gov.za and those who have called the contact centre to update their details but have not heard from the Agency?
 All referred cases that have been cleared by the fraud unit, will be paid even after the 31st August.
b) Cancelled applications who requested reinstatement – approved waiting for payment date
 Received requests for reinstatement, with the period of May 2023 to April 2023, that are approved will be paid.
c) EF70 payments that came back to SASSA but not paid into active current payment method-
 Payments made to dormant accounts , will also be paid prior or beyond 31 August
d) Appeal – approved no payment date
 if bank details are available, the client will be paid prior or beyond 31 August
e) Cash Send – Approved with no payment
 If client provides opts for a different payment method, the payment will be made.
 Cash payments cannot be made to mobile numbers that are being shared.
 Those that were paid and not collected– Cash payments that has not been collected will be reconciled back to the State